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FAQs

Answers to common questions about our products and services

Product FAQs

What's the difference between Grade 70 and Grade 80 chain?

Grade 70 transport chain is specifically designed for tie-down applications in the trucking industry. It has a working load limit about 25% lower than Grade 80 chain of the same size, but meets DOT requirements for cargo securement. Grade 80 alloy chain is heat-treated for higher strength and is typically used for overhead lifting applications when paired with appropriate fittings.

Key differences:

  • Grade 70: Yellow zinc-plated, marked with "7" on each link, ideal for transport securement
  • Grade 80: Blue color-coded, marked with "8" on each link, used for lifting when properly configured
How do I determine the right size ratchet strap for my application?

Selecting the proper ratchet strap involves considering several factors:

  1. Load Weight: Calculate the total weight you need to secure. The combined working load limit (WLL) of all straps should be at least equal to the load weight.
  2. Webbing Width: Wider straps (2" or more) distribute force better and are required for heavy loads. Narrower straps (1") are suitable for lighter applications.
  3. Break Strength: Ensure the break strength (typically 3-4 times WLL) provides adequate safety margin.
  4. End Fittings: Choose appropriate hooks or fittings for your anchor points (flat hooks for D-rings, wire hooks for stake pockets, etc.)
  5. Environment: Consider UV resistance, corrosion protection, and temperature requirements.

When in doubt, consult our product guides or contact our technical support team.

Ordering & Shipping FAQs

What are your shipping options and delivery times?

We offer several shipping options to meet your needs:

  • Standard Ground: 3-5 business days (continental US)
  • Expedited: 2-3 business days
  • Next Day Air: Overnight delivery (order by 2pm local time)
  • LTL Freight: For large/heavy orders (3-7 business days)

Delivery times may vary based on product availability and destination. You'll receive tracking information once your order ships. For international orders, please contact our sales team for shipping options and lead times.

Do you offer quantity discounts?

Yes, we offer volume pricing for larger orders. Discounts typically apply to:

  • Orders of 10+ units of the same item
  • Pallet quantities
  • Contract customers with ongoing needs

To get the best pricing for your order quantity, please request a quote or contact your sales representative. We're happy to work with you to find the most cost-effective solution for your needs.

Technical & Safety FAQs

What safety factor should I use for overhead lifting applications?

For overhead lifting, industry standards typically require a minimum 5:1 safety factor (break strength to working load limit). This means:

Working Load Limit (WLL) = Break Strength ÷ 5

Important considerations:

  • Always use equipment specifically rated and designed for overhead lifting
  • Inspect all components before each use
  • Consider dynamic loads and shock loads in your calculations
  • Consult a qualified engineer for complex or critical lifts

Our Grade 80 and Grade 100 chains meet ASME B30.9 standards for overhead lifting when used with compatible fittings.

How often should I inspect my tie-down straps?

We recommend the following inspection schedule for tie-down straps:

  • Before each use: Quick visual inspection for obvious damage
  • Monthly: Detailed inspection of all components
  • Annually: Comprehensive inspection by qualified personnel
  • After any overload event: Immediate inspection before reuse

Inspect for:

  • Cuts, fraying, or abrasion on webbing
  • Corrosion or deformation of hardware
  • Proper operation of ratchet mechanisms
  • Legible working load limit markings

When in doubt about a strap's condition, retire it from service. Our product guides include detailed inspection criteria.

Didn't find your answer?

Our support team is ready to help with any questions you have about our products or services.